Information We Collect
When you call, send us a message, or request roofing service, we may collect details such as your name, phone number, email address, property address, and information about your roofing needs.
Our website may also collect basic technical information, such as your browser type, device, pages visited, and the date and time of your visit.
How We Use Information
We use your information to respond to questions, discuss roof repair or replacement, arrange service, and communicate with you about your request.
We also use website information to operate, maintain, and improve our site and to help protect it from misuse.
Cookies and Tracking
Our website may use cookies and similar technologies to remember preferences, understand site activity, and support website functions.
You can manage or block cookies through your browser settings. Some site features may not work as intended if you disable them.
Analytics and Third-Party Tools
We may use analytics or website tools provided by third parties to understand how visitors use our site and to help us improve it.
These providers may collect information through cookies or similar technologies under their own privacy policies. We do not control how third parties handle information they collect.
Data Sharing and Disclosure
We do not sell your personal information. We may share it with service providers who help us operate our website or communicate with you, and they may use it only to provide those services.
We may also disclose information when required by law, to respond to lawful requests, or to protect our rights, property, and safety.
Data Retention
We keep personal information for as long as needed to respond to your request, provide services, maintain business records, and meet legal obligations.
When information is no longer needed for these purposes, we take reasonable steps to delete it or remove identifying details.
Data Security
We use reasonable safeguards designed to protect information from unauthorized access, loss, or misuse.
No method of sending or storing information online is completely secure. Please contact us by phone if you prefer not to send details through our website.
Your Rights and Choices
You can contact us to ask what personal information we have about you, request a correction, or ask us to delete information, subject to legal and business recordkeeping requirements.
You can also choose not to provide certain details, though that may limit our ability to respond to your roofing request. To make a privacy request, call us at (877) 791-3217.
Children's Privacy
Our website and roofing services are intended for adults. We do not knowingly collect personal information from children under 13.
If you believe a child has shared personal information with us, contact us and we will take reasonable steps to address it.
Changes to This Policy
We may update this policy when our practices or legal requirements change. We will post the revised policy on this page and update its effective date.